Proverb 16:24
Pleasant words are as honeycomb, sweet to the soul, and health to the bones.
There is little value in ever speaking harshly. Even when correctly a behavior of a child, speaking harshly without compassion can leave emotional scares that may never go away. It is sometimes necessary to speak firmly and with authority, but it should never be the intent to damage the spirit or demean someone. Anger can sometimes cause people to say things that they will regret later, that is why we must allow the Holy Spirit to check us before we speak. Are the words kind, are they true, and are they really necessary? The best way to diffuse a situation is speak positively and with a gracious attitude. Pleasant words will break the tension and allow others not to feel threatened. Speaking pleasant words is always in order.